QuickBooks Small Business Centre
Learn why your small business e-commerce site can benefit from an FAQ page, and find out how to put together a great one.
Find out when and how to handle customer relationships when the best course for your small business is to say ''no'' to a customer.
Use customer complaints as an opportunity to improve your business, despite the difficulty in receiving negative feedback.
Correct the error of insufficient inventory levels by offering discounts, suggesting alternatives, or communicating with your customers.
Perform a customer service audit to gather important information relating to your brand awareness, customer satisfaction, and customer shopp
Improve your customer's shopping experience with these tips for e-commerce customer relationship management.
Uncover the four negative customer reaction scenarios you may face as a business owner, while discovering how to handle these unique situati
Avoid the headaches that accompany an expanding customer base by using a customer relationship management system to effectuate interactions