What is an Incident Response Plan?

by Craig Anthony

1 min read

An incident response plan details how you and your business anticipate responding to and managing a security breach or cyber attack. Incident response plans may include elements such as disabling company laptops remotely if they are stolen, contacting customers if their data is compromised, and other types of responses to a cyber attack. Almost all small businesses deal with a plethora of data and client information. This may include personal or financial details about clients, intellectual property for your business, employee information, and other types of data. To prepare for a potential incident, you may want to audit your security practices on your own or have an IT cyber security expert look for issues in your system. Then, you should work on strengthening your security as much as possible with firewalls, malware software, and employee education. However, you also need to create a plan in case something goes wrong. Generally, incident response plans start with methods to detect issues and analysis of various risks. Plans typically also detail who gets notified. For example, you may want yourself or key management notified first, but you may also want a protocol for notifying customers in the case of a breach. Finally, your incident response plan should include details on how to contain and eradicate the threat and how to recover as much data as possible. Having a response plan makes it much easier to deal with incidents calmly and responsibly when they occur.

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